Senior Operations & Systems Associate

ongoing development, optimisation and administration of Melio's Zendesk environment acting as the primary administrator for Zendesk managing data feeds and third-party integrations running regular system audits supporting new users through onboarding Requirements strong data management skills designing new processes collaborative team player technical aptitude in platform capabilities day-to-day Zendesk administration and configuration in a high-growth environment understanding of Customer Experience organization needs Core Competencies Demonstrates expertise in Zendesk administration and configuration, with strong data management skills and a technical aptitude for platform capabilities. Capable of designing new processes and supporting user onboarding in a collaborative team environment. Highest-signal resume keywords Zendesk Administration Data Management Process Design Third-Party Integrations Customer Experience Understanding ATS Optimization Keywords Hard Skills Zendesk Configuration Data Management Skills System Audits Process Design Soft Skills Collaborative Team Player Technical Aptitude Industry Keywords Customer Experience High-Growth Environment Tools & Technologies Zendesk #J-18808-Ljbffr