Job Description
DEFEND Limited is hiring a Service Delivery Associate in Auckland, NZ. You will support the day-to-day health of Managed Services, collaborating with Operations Leads, handling customer communications, and contributing to performance reporting. The role offers exposure to SOC/NOC workflows and opportunities to grow in cybersecurity operations while delivering high‑quality service. You will engage with data, reports, and dashboards to tell a clear story, manage priorities, and learn ITIL-aligned #J-18808-Ljbffr
