Job Description
Southern Cross Health Insurance in Auckland is seeking a Customer Engagement Manager – Remediation to lead the design and delivery of customer engagement programmes focused on remediation communications, ensuring fair, ethical, and compliant outcomes. You will translate remediation requirements into clear journeys, drive data-driven improvements, and partner with CX, UX, marketing, risk, compliance, and delivery teams to scale programmes while maintaining high data quality. #J-18808-Ljbffr
