Posted 30 July, 2026
Visitor Operations Lead - Data-Driven Experience
Museum of New Zealand Te Papa Tongarewa
Wellington, WGN, NZ
Full Time
Reference: 9d04d23dee36aa34
Job Description
Museum of New Zealand Te Papa Tongarewa seeks a Manager, Visitor Operations to lead the coordination, delivery and continuous improvement of visitor-facing operations across Te Papa. The role partners with the Head of Visitor Engagement to embed manaakitanga, whanaungatanga and auahatanga in every interaction. The role manages a 7-day operation, builds relationships across teams, and drives data-informed decisions to lift service quality while ensuring safety, continuity and culturally grounded #J-18808-Ljbffr