Key Account Coordinator

Support Relationship Managers in managing a portfolio of key customer accounts. Build strong relationships with customers and deliver an exceptional customer experience. Coordinate account activities and ensure customer requests are managed efficiently. Identify opportunities to grow existing accounts and expand the services customers use. Prepare proposals, presentations and customer communications to support account plans. Maintain accurate customer information and sales activity within the CRM. Collaborate with internal teams to deliver the best outcomes for customers. Help achieve team sales, retention and customer satisfaction goals. Attend customer meetings alongside Relationship Managers to strengthen partnerships and better understand customer needs. Requirements Demonstrated experience in a B2B customer, account management, or sales support role. Confidence in engaging with senior decision-makers and building trusted customer relationships. Strong organisational skills and the ability to manage multiple priorities and stakeholders. Experience identifying customer needs and supporting growth opportunities within existing accounts. Exposure to fleet, automotive, or another market-adjacent industry will be highly regarded. Core Competencies Demonstrates expertise in B2B Account Management and Customer Relationship Building, with a focus on identifying growth opportunities and delivering exceptional customer experiences. Proficient in coordinating account activities and collaborating with internal teams to achieve sales and customer satisfaction goals. Highest-signal resume keywords B2B Account Management Customer Relationship Building Organisational Skills Sales Support Experience Customer Needs Identification ATS Optimization Keywords Soft Skills Strong Communication Confidence in Engaging with Senior Decision-Makers Industry Keywords Fleet Industry Automotive Industry Sales Activity Management Tools & Technologies CRM Software #J-18808-Ljbffr