Rates Analyst | Fixed term

Help ensure the accuracy behind one of Council's most important functions Are you analytical, detail-focused, and passionate about working with data? We're looking for a Rates Analyst to join our Finance team on a fixed-term contract through to December 2026. In this role, you'll play a key part in ensuring rates are assessed, billed and managed accurately and in accordance with legislation and Council policy. Your work will directly support our community by helping maintain accurate property and customer information while ensuring ratepayers receive the right information at the right time. Āu ake mahi | What you'll do As our Rates Analyst, you'll be the subject matter expert for rates processing and analysis, supporting the delivery of Council's rating functions and maintaining the integrity of our rating systems and databases. You’ll be responsible for: Generating rates, notices, invoices and other billing transactions Processing direct debits, rate rebates, refunds, remissions and other rates-related transactions Maintaining the accuracy and integrity of the Rating Information Database Undertaking data reconciliations and investigations to identify and resolve discrepancies Providing specialist advice and support to customer service and rates helpdesk teams Producing reports and undertaking data analysis to support business requests, planning activities, councillor queries and LGOIMA requests Collaborating with internal teams and external stakeholders to ensure property, customer information remains accurate and up to date Supporting the interpretation and implementation of rating legislation, policies and system enhancements Identifying opportunities to improve processes, systems and customer outcomes Ngā tohu me ngā wheako | Qualifications and experience You’ll bring a Diploma in Finance, Systems or a related field, or equivalent experience, together with at least four years' experience working in a rates, finance, ERP systems or high-volume data environment. You'll have experience working with large transactional datasets, strong numerical and reconciliation skills, and a high level of accuracy when processing and maintaining information. You’ll have a good understanding of legislative and policy requirements, ideally including the Local Government (Rating) Act 2002, and be confident applying rules and policies to individual situations to determine appropriate outcomes. Proficiency with database systems and the Microsoft Office suite is essential, along with the ability to quickly learn new systems and technical processes. Most importantly, you’ll be detail-oriented, organised and reliable, with the ability to work to tight deadlines, manage repetitive processes accurately, and consistently deliver high-quality work We are looking to appoint between $74,141 and $87,224 per annum, for this role, depending on relevant skills and experience. Nōu te rourou | What's in it for you Working for the Council offers youa range of benefits including 5 weeks annual leave, flexible working options, health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities. We want your application to enable you to portray the real you. Skills are gained across many areas of our life, not just formal employment. If you can demonstrate the skills listed in the advert through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We welcome applications from all people and like our workforce to reflect the diverse communities we serve. Accessibility Support: We want to make sure any accessibility requirements you may have, are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support, we can offer to make our process more accessible to you by emailing: [email protected] Applications close 2 August 2026. Please note that we may engage with applicants prior to the vacancy closing and/or close applications ahead of this date so we encourage you to submit your application as soon as possible. All applications must be submitted online All applications must have the right to work in New Zealand – we will not accept emailed applications. Pre-employment Checks: All employees must undergo a Criminal Conviction Check, the results of which will be held on your employee file if employed. Expertise: Accounting and finance, Administration and business support, Customer service and contact centre #J-18808-Ljbffr