Vet Relationship Manager

Veterinary Relationship Manager (New Zealand Lower North & South Island) Manage and grow a portfolio of veterinary clinic partnerships. Drive growth through customer engagement and partnership development. Work for Australia's leading pet insurance and pet healthcare business. Join PetSure – helping create a world that is better for pets and their people. At PetSure, our purpose is to improve pet healthcare moments so that pets and their people can enjoy happier, healthier lives together. As the market leader in pet insurance and pet healthcare innovation, we work closely with veterinary practices to deliver solutions that improve the experience for pet owners, clinics and pets alike. We are seeking a Veterinary Relationship Manager to drive growth and engagement of our GapOnly® solution in New Zealand. The Opportunity This is a relationship-focused field role where you will partner with veterinary practices to drive the adoption, utilisation and advocacy of GapOnly. Managing the Lower North and South Island, you will ideally be based in the Wellington or Christchurch area. You will manage the full customer lifecycle, from identifying opportunities and onboarding new clinics through to training, support, utilisation growth and retention. You'll become a trusted partner to practice owners, managers, veterinarians, nurses and reception teams. This role is ideal for someone who enjoys building strong commercial relationships, working autonomously, travelling regularly and making a genuine difference in the veterinary industry. Key Responsibilities Develop and manage relationships with veterinary practices across New Zealand. Drive growth through new clinic acquisition, onboarding and ongoing engagement. Deliver training and support to veterinary teams on GapOnly. Analyse utilisation and performance data and provide insights to clinics to drive adoption and growth. Support clinics with marketing initiatives and customer engagement opportunities. Act as the primary point of contact for participating practices. Gather market feedback and customer insights to support continuous improvement. Partner closely with internal teams to ensure an exceptional customer experience. Represent PetSure at veterinary events, conferences and industry forums. About You You are a commercially-minded relationship builder who thrives on working with customers and delivering results. You’ll bring: Proven experience in account management, relationship management, business development or territory management. Strong presentation, communication and influencing skills. The ability to build credibility with veterinary professionals and business owners. A track record of achieving growth, utilisation or sales targets. Excellent organisational and time management skills. Strong problem-solving capability and attention to detail. The ability to work independently while remaining highly collaborative. Experience within the veterinary industry, animal health, pet care, healthcare, insurance or a related field will be highly regarded. Why Join PetSure? Work for a purpose-led organisation dedicated to improving pet healthcare. Build meaningful partnerships across the veterinary industry. Join a collaborative and high-performing team. Enjoy flexibility and autonomy in a field-based role. Make a genuine impact for pets, pet owners and veterinary professionals. PetSure is committed to creating an inclusive workplace where diverse backgrounds, experiences and perspectives are valued and respected. #J-18808-Ljbffr