Senior Brand & Marketing Communications Specialist

Help shape how one of New Zealand's heritage brands is experienced by New Zealanders Lead high-profile brand, marketing and customer communication initiatives Act as a senior marketing communications leader, driving quality, consistency and impact across the business Based in Highbrook, Auckland with WFH flexibility Kōrero mō te tūranga - About the role This is an exciting opportunity for an experienced marketing communications professional to play a key role in shaping and strengthening the NZ Post brand. Reporting to the Brand and Marketing Communications Manager, you'll provide senior leadership across brand, marketing and customer communications, helping ensure everything we create is strategically aligned, customer‑focused and delivers measurable impact. Acting as a trusted advisor and 2IC to the Manager, you'll help translate strategy into action, support business prioritisation and guide decision‑making across a range of high‑profile initiatives. You'll lead significant marketing communications programmes, campaigns and customer communication initiatives that span multiple value streams, ensuring our brand is consistently brought to life through meaningful customer experiences and compelling communications. Just as importantly, you'll help lift capability across the wider team, driving best practice, encouraging innovation and contributing to a collaborative, high‑perform.ing culture. Mōu - About You You're a seasoned marketing communications professional who combines strategic thinking with strong commercial acumen and a passion for building brands. You understand how to translate strategy into effective campaigns and communications that deliver results, while balancing customer needs, business priorities and brand integrity. You'll bring strong stakeholder management skills and the confidence to influence across all levels of the organisation. Equally comfortable leading complex projects as you are guiding others, you'll be known for your ability to bring people together, think creatively and deliver high‑quality outcomes in fast‑paced environments. You'll Combine That With Proven experience leading integrated marketing communications, brand or campaign activity within a complex organisation Strong strategic planning skills with the ability to translate strategy into prioritised, actionable plans Experience leading significant campaigns, customer communications programmes and cross‑functional initiatives Excellent stakeholder management skills with the ability to influence and build credibility across the business Strong understanding of media planning, creative development and integrated communications across multiple channels and an ability to bring together agency partners to deliver A passion for brand building, continuous improvement and working with others to deliver what is best for the brand and business At NZ Post, we aim to be the delivery business of choice for Aotearoa. With a focus on Parcels and the evolution of Mail we work together to deliver the best outcomes possible for our customers and our people. This is an exciting time to join us. You'll be part of a business in transform.ation, where your work will have real impact on how we deliver for Aotearoa—now and into the future. Applications for this position close on Monday 10th August 2026. Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, sodon'tdelay. All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test. No one knows what we do and how we do it better than us, and our in‑house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved. There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are. #J-18808-Ljbffr