Ground Care Technician

Ground Care Technician Reference Number - 0123445567567 Ground Care Technician Company: Haynes Agricultural Ltd Location: Alton Depot, Hampshire Job Type: Full-time, Permanent Reports to: Depot Service Manager Department: Service About Haynes Agricultural Haynes Agricultural Ltd is a long-established, family-owned business (part of the Haynes Group, founded in 1790). We are proud main dealers for New Holland, Case IH, JCB and leading brands including Kawasaki, McConnel, Stihl, Husqvarna and more. With modern depots across the Southeast, including our Alton site, we deliver exceptional support to ground care professionals, local authorities, amenity sectors, farmers and contractors. We invest heavily in our people and offer long-term career development. Job Purpose To provide high-quality servicing, maintenance, diagnostics and repair of ground care and turf machinery — including ride‑on mowers, cylinder mowers, compact tractors, ATVs/UTVs, chainsaws, strimmers, blowers and amenity equipment. Work is carried out both in our Alton workshop and on customer sites. You will ensure machinery is reliable, safe and performing at its best while upholding the Haynes reputation for professionalism and technical excellence. Key Responsibilities Diagnose and repair faults using manufacturer diagnostic tools and manuals. Carry out scheduled servicing, PDIs, winter preparation and warranty work. Attend field service calls at golf courses, estates, sports grounds and local authority sites. Maintain accurate digital job cards, timesheets and service records. Comply with all health & safety practices and complete risk assessments. Provide technical advice and build long-term customer relationships. Participate in manufacturer training (Husqvarna, Honda, Kawasaki, etc.). Support apprentices and junior technicians where required. Maintain a clean, organised van, tools and workspace. Person Specification Essential Experience as a Ground Care Technician or similar small-engine/turf equipment mechanic. Level 3 Land-based Engineering, Horticultural Machinery or equivalent qualification. Full UK driving licence (BE trailer entitlement an advantage). Strong mechanical, hydraulic, electrical and small-engine diagnostic skills. Ability to work independently on site and as part of a busy depot team. Professional communication and customer-focused attitude. Right to work in the UK. Desirable Experience with Husqvarna, Honda, Kawasaki or similar brands. Knowledge of cylinder mower grinding and reel maintenance. Telehandler/Forklift certification. Previous mobile field-service experience. Basic IT skills in dealer management systems. What We Offer Competitive salary based on experience and qualifications. Company service van with fuel card (business use). Full manufacturer technical training and updates. Career progression into senior technician, foreman or management roles. 22 days annual leave + bank holidays (increases with service). Contributory pension scheme. Uniform, PPE and high-quality tools provided. Employee discount on parts and equipment. Long-term, secure employment with a respected 230‑year‑old family business. This is a fantastic opportunity to join a forward‑thinking dealership where your skills will be valued and developed. Haynes Bros. Ltd is committed to diversity and equal opportunities. We welcome applications from all individuals regardless of gender, ethnic origin, disability, religion, age or identity. We look forward to hearing from you. #J-18808-Ljbffr