Homebase Service Coordinator Specialist

Ngati Awa (Whakatane and surrounding areas) Employment Type Full time Posted 1 Month ago Permanent, Full Time Ko wai mātou | About us Te Puna Ora o Mataatua is the leading regional Māori health and wellbeing provider in the country. Established in 1991, Te Puna Ora o Mataatua delivers an integrated range of community health, general medical, home-based, and social services within the Mataatua rohe, mai Ngā Kuri a Whārei ki Tihirau. He aha te tūnga? | What is the role? Te Puna Ora o Mataatua is the leading regional Māori health and wellbeing provider in Aotearoa. We are seeking an experienced and proactive Scheduler to join our Homebased Support Service, supporting over 600 clients through a workforce of more than 400 Support Workers. Employees are expected to carry out their duties professionally while adhering to all legal requirements, organisational policies, and procedures. Flexibility in hours may be required to meet operational needs. This is a critical role responsible for coordinating client and staff rosters to ensure safe, timely, and person-centred care. You will work closely with Supervisors, Registered Health Professionals, and Payroll to manage workforce allocation, respond to service changes, maintain schedule accuracy, and support continuity of care for whānau. Experience in scheduling, rostering, or workforce coordination. Strong organisational, problem-solving, and communication skills. Excellent attention to detail and data accuracy. Ability to manage competing priorities in a fast-paced environment. Experience using Care Call is highly desirable. Commitment to kaupapa Māori values and culturally responsive practice. Competitive remuneration. Meaningful work supporting whānau and communities. Supportive and collaborative team environment. The opportunity to work for a kaupapa Māori organisation making a real difference across the Mataatua rohe. Te Poutokomanawa o Te Puna Ora is a framework that underpins everything we do at Te Puna Ora o Mātaatua, therefore a strong commitment to the principles outlined in the framework is vital. #J-18808-Ljbffr