Medical Secretary

Medical Receptionist – Surgical Practice (Newmarket) INTRO Are you an organized, friendly professional Medical Secretary/Receptionist with a passion for patient care and administrative excellence? Provide essential front-desk support in a surgical environment while the permanent staff member is on leave overseas, an assignment that will generally be quieter except for the three clinic days which will be very busy Onsite parking and hand over is provided TASKS Reception, answer phone and support sole Surgeon’s queries Setting up for clinics, applying for pre-approval, meet and greet patients on arrival to clinic, scan additional documents to patient file if necessary Patients for surgery, explain and provide estimate, Hospital information form, scan and send ATT to hospital Process patient invoices/payments/part payments (Heidi AI invoicing is integrated via Alexa - no typing of letters) Set up recalls in Elixir patient management system Claim invoices via SX/NIB portals Cleaning of hard surfaces/instruments etc YOU You'll manage patient interactions, have excellent attention to detail for processing payments, booking 30-minute appointments, and maintaining accurate records Have Medical/Patient reception experience (as a sole charge role to one Doctor/Surgeon) Happy to learn sterilization procedures and instrument cleaning (prior guidance on provided) HOURS Start day Tuesday, 18 August for 5-hour handover ie from 12pm, as Clinic starts at 1pm through to Tuesday 1st September Then daily 9am to 4.00pm But starting earlier at 8.15am on following scheduled clinic days to set up, ie: Wednesday 19 August, Thursday 20 August, and Tuesday 25 August #J-18808-Ljbffr