Account Manager - Grocery, Retail & Convenience
About the Team
DoorDash is looking for top-talent to help grow our New Zealand business! We're looking for passionate individuals with deep market knowledge to allow us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in New Zealand and across the globe.
You'll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you'll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business.
About the Role
DoorDash is looking for an Account Manager to join the New Verticals Partnerships team, to help promote and execute the strategy for our partnerships in our convenience, retail and grocery vertical. Given the scale of our partners, you will be an essential piece of DoorDash's success in New Zealand. As an Account Manager on the Partnerships Team you'll help execute growth plans, improve quality, and deliver data insights.
You're excited about this opportunity because...
- Engage with New Vertical partners to grow sales, improve quality, and deliver data insights
- Work cross-functionally and serve as the liaison between our partners and DoorDash teams, particularly with our growth, merchandising, marketing, and operations teams
- Execute a growth strategy across our convenience, retail and grocery partners, including large scale growth initiatives as well as tactical, targeted campaigns
- Oversee partner specific needs (e.g., POS (point of sale) integrations, customised reporting, catalogue optimisation, merchant marketing, operational improvements)
- Build direct relationships with important partners throughout each partner, ensuring client needs are met at all levels
- You will report directly to the Enterprise Partnerships Manager, New Zealand
We're excited about you because you...
- Have 4 years of experience working in account management, management consulting, project management, client success, and/or sales management
- Have experience with data, specifically SQL
- Have strong project management skills
- Love working directly with clients; you create and maintain long-term relationships
- Exceptional communication and interpersonal skills
- Know how to take very broad challenges or opportunities and turn them into actionable projects with clear goals
- Experience leveraging data, AI-informed insights, and emerging AI tools to drive strategic decisions, enhance productivity, and improve outcomes in complex business environments.
- Strong ability to interpret AI-generated insights, synthesize them into clear, actionable recommendations and executive-level narratives, and influence stakeholders.
- Baseline fluency in AI concepts, with a willingness to continuously learn and adopt new technologies as AI capabilities become increasingly embedded in workflows, products, and customer interactions.
