Head of Monetisation & Customer Partnerships

Mitre 10 has been a part of New Zealand'shome improvement culture since 1974. An award-winning success story, inspiringKiwi to love where they live, work and play with our home improvement, gardenand trade offer.

As part of an exciting businesstransformation, we're creating new capabilities that unlock greater value fromour customer ecosystem. We're looking for an innovative and commercially astuteHead of Monetisation & Customer Partnerships to lead a newly evolvedfunction focused on developing new revenue streams, strategic partnerships andcustomer-led commercial opportunities.

Reporting to the ChiefCustomer & Growth Officer, you'll identify, develop and scalemonetisation opportunities across our retail, digital and trade channels. Fromretail media and supplier-funded growth models to strategic partnerships andaudience monetisation, you'll create commercial solutions that deliver valuefor our customers, partners and business.

What You'llBe Doing

You'll:

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• Lead the development and growth of retailmedia capabilities, including audience targeting, campaign monetisationand supplier engagement.
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• Develop customer monetisation frameworksand scalable commercial models
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• Build and manage strategic partnershipswith suppliers, brands and third parties to drive mutual value and revenuegrowth.
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• Turn customer data and behaviouralinsights into marketable products and commercial opportunities.
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• Identify new ways to monetise loyalty,engagement and customer relationships.
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• Establish governance and best practiceframeworks for the responsible and compliant use of customer data.
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• Partner closely with Customer &Growth leaders to align commercial opportunities with customer value andexperience.
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• Measure, optimise and scale initiativesto maximise performance, ROI and long-term growth.
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• Build and lead a high-performing teamfocused on innovation, partnerships and commercial outcomes.
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What You'llBring

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• Leadership experience in commercialpartnerships, retail media, monetisation, media sales, customer strategyor related fields.
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• Proven success building and scalingrevenue streams from customer audiences, engagement or data assets.
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• Experience developing and managingstrategic partnerships that deliver measurable commercial outcomes.
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• Strong understanding of customersegmentation, targeting and the commercial application of customer data.
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• Knowledge of advertising, retail media ordigital ecosystem monetisation models.
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• Strong commercial acumen, includingrevenue forecasting, ROI measurement and business case development.
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• Exceptional stakeholder management andinfluencing skills.
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• A passion for innovation and uncoveringnew growth opportunities.
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Why you’ll love working with us:

We genuinely care about our people, and we’recommitted to helping you thrive, at work and outside of it. You’ll enjoy:

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• Mitre 10 team member discounts
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• Attractive package
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• Flexible working options
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• Birthday leave (your special day off, on us!)
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• Life and trauma insurance
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• One paid wellness day per year.
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If you'reexcited by the challenge of creating new revenue streams, building strategicpartnerships and delivering innovative commercial solutions, we'd love to hearfrom you.

Location: Auckland, Rodney & North Shore, North Shore - Support Centre