Client Manager - Waterproofing & Building Solutions

Client Manager – Waterproofing & Building Solutions Know waterproofing? Enjoy working with clients? Ready to move into a more commercial role? APS is one of Auckland’s leading commercial property maintenance companies, delivering waterproofing, roofing, building, painting, engineering, and height safety solutions nationwide. We are looking for a Client Manager with strong waterproofing knowledge to join our Sales team. This role would suit someone who understands waterproofing, roofing, membranes, coatings, and remedial works, but is ready to step into a more client-facing position. You may already be working in sales, estimating, project management, supervision, technical support, or business development within the waterproofing, roofing, construction, or building maintenance industry. You do not need to be the most experienced applicator on site. What we are looking for is someone who can understand a client’s problem, assess what is required, help develop the right solution, and communicate that clearly through the sales and project setup process. Know waterproofing? Enjoy working with clients? Ready to move into a more commercial role? APS is one of Auckland’s leading commercial property maintenance companies, delivering waterproofing, roofing, building, painting, engineering, and height safety solutions nationwide. We are looking for a Client Manager with strong waterproofing knowledge to join our Sales team. This role would suit someone who understands waterproofing, roofing, membranes, coatings, and remedial works, but is ready to step into a more client-facing position. You may already working in sales, estimating, project management, supervision, technical support, or business development within the waterproofing, roofing, construction, or building maintenance industry. You do not need to be the most experienced applicator on site. What we are looking for is someone who can understand a client’s problem, assess what is required, help develop the right solution, and communicate that clearly through the sales and project setup process. About the Role This role sits within our Sales team and will work closely with our Operations, Project Management, supplier, and subcontractor teams. You will be involved in meeting clients, carrying out site inspections, identifying waterproofing and building-related issues, preparing scopes, supporting pricing, developing practical solutions, and helping ensure projects are set up correctly from the start. This is a great opportunity for someone with waterproofing knowledge who wants to move into a broader commercial role, while still using their technical experience to solve real problems for clients. What You’ll Be Doing Building and maintaining strong relationships with commercial clients. Carrying out site inspections to understand waterproofing, roofing, and building maintenance requirements. Identifying leaks, defects, failures, and remediation opportunities. Developing clear scopes of work and practical solutions for clients. Supporting pricing, proposals, and sales opportunities. Working with suppliers and manufacturers to select suitable waterproofing systems and methodologies. Collaborating with Operations and Project Managers to ensure jobs are handed over clearly and set up for success. Identifying project risks, access requirements, sequencing issues, and buildability considerations. Helping grow APS’s waterproofing and building envelope work through strong client service and technical credibility. What We’re Looking For We are looking for someone with a mix of waterproofing knowledge, communication skills, and commercial awareness. Ideally, you will have: A background in waterproofing, with supplementary knowledge in roofing, construction, building maintenance, or building envelope systems. A strong understanding of membrane systems, coatings, remediation works, and common waterproofing failures. The confidence to meet with clients, ask good questions, and understand what they need. The ability to turn site issues into clear scopes, solutions, and proposals. Good communication skills with clients, suppliers, subcontractors, and internal teams. Strong attention to detail and a practical, solutions-focused approach. Commercial awareness and an interest in sales, pricing, and client relationship management. Good IT literacy, with job management system experience preferred but not essential. This Role May Suit Someone Who Is Currently A: Waterproofing estimator Waterproofing project manager Roofing or waterproofing sales representative Technical sales representative Client manager with construction or trade experience Waterproofing supervisor wanting to move off the tools Senior applicator with strong communication and commercial skills Building maintenance or remedial works professional Why Join APS? APS is an established commercial property maintenance business with a strong reputation across Auckland and nationwide. We work with a wide range of commercial, education, retail, industrial, and government clients, delivering practical solutions across multiple trades. This role gives you the opportunity to use your waterproofing knowledge in a more strategic, client-facing way. You will be part of a growing Sales team, supported by experienced Operations and Project teams, with the opportunity to help shape solutions from the first client conversation through to project delivery. If you understand waterproofing and are ready to build a career in client management, sales, and commercial project solutions, we would like to hear from you. #J-18808-Ljbffr