Payroll Officer

Health New Zealand - Te Whatu Ora – Christchurch, South Island Permanent, full-time (40 hours per week) Join a great team environment Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. Are you an experienced payroll professional with a passion for customer service, accuracy, and supporting people? We are looking for a Payroll Officer to join our dedicated Payroll team, providing essential payroll services that support employees and managers across Health New Zealand | Te Whatu Ora's Canterbury and West Coast services. This is an exciting opportunity to be part of a team that plays a critical role in ensuring our people are paid accurately and on time, while delivering exceptional service and support. About the role As a Payroll Officer, you will be responsible for delivering a high-quality payroll service and providing excellent customer support to employees and managers. You will work collaboratively with Payroll and HR Shared Services teams to ensure payroll processes are completed accurately, efficiently, and in accordance with payroll legislation, the Holidays Act, and collective employment agreements. Key responsibilities include: providing accurate and timely payroll information and support to internal and external stakeholders, including ACC and WellNZ processing and maintaining time and attendance information setting up and maintaining employee payroll records, including tax code, KiwiSaver, and union deduction changes calculating back pays, overpayments, parental leave payments, leave cash-ups, and other payroll adjustments checking payroll reports and completing audit requirements investigating and resolving payroll discrepancies and payment queries responding to employee enquiries professionally, confidentially, and empathetically supporting continuous improvement initiatives within the payroll function building strong working relationships with managers, employees, and key stakeholders assisting with training and supporting other team members where required. About you To be successful in this role, you will bring: previous payroll processing experience and a strong understanding of payroll practices knowledge of the Holidays Act and employment-related payroll requirements excellent attention to detail and a high level of accuracy strong data entry and typing skills well-developed Microsoft Office skills, particularly in Excel and Word exceptional customer service and communication skills the ability to maintain confidentiality and discretion strong organisational, time-management, and prioritisation skills the ability to remain calm and effective under pressure a collaborative approach and willingness to work across teams. Desirable experience for this role includes: experience working within the health sector or a similarly complex environment experience working with collective employment agreements (MECAs) and large-scale payroll systems. Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. We will review applications as received and may proceed with the recruitment process before the closing date of this advert. #J-18808-Ljbffr