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Posted 01 August, 2026

Recovery Facilitator - (Mental Health Support Worker)

HealthCare of New Zealand
New Plymouth, TKI, NZ Full Time
Reference: 00dab350a94cf6d3

Job Description

Recovery Facilitator - (Mental Health Support Worker) HealthCare of New Zealand – New Plymouth, North Island Make a Difference Every Day at Our Respite Service in New Plymouth At Mental Health NZ, we believe in the power of compassion, resilience, and community. We are dedicated to creating an inclusive workplace that celebrates and values diversity, reflecting the communities we serve. If you are driven by a desire to make a real impact in the lives of others, we want you on our team! Wellbeing first: KiwiSaver contributions, EAP, long-service leave, supportive and inclusive culture, regular supervision Grow with us: Fully supported Mental Health Support Work Level 4 qualification, robust orientation, ongoing coaching with clinical specialists Flexibility: We understand life’s demands and will work with you on workable rostering Recognition: Your contribution will be noticed and celebrated Who we are | Ko wai mātou Mental Health NZ is part of New Zealand Health Group. Our vision is to enhance the wellbeing of New Zealanders by supporting tangata whaiora to determine and realise their goals and aspirations. We partner with people, their whānau and wider networks to provide high-quality supports that build on strengths. We are committed to Te Tiriti o Waitangi and equitable outcomes for Māori. The role of the Recovery Facilitator (RF) is to support tangata whaiora to achieve their goals and aspirations by using a holistic, strengths-based approach through developing a collaborative and respectful relationship. A Recovery Facilitator will manage a caseload of people and work with whaiora to encourage improvement of their health, self and personal cares and foster independence so they can thrive. Recovery Facilitators work with Te Whatu Ora clinical teams, primary care, government organisations, community housing and support services, drug and alcohol services and health providers, to offer person and whānau centric services. Recovery Facilitators work alongside whaiora to support and maintain all aspects of wellness. This permanent Recovery Facilitator position is for Rostered 24/7 shift work. Shift times are as follows: 7pm-5.30am, 5am-9.30pm & 9pm-7:30am Based in New Plymouth. Key responsibilities Build respectful, collaborative relationships that support personal goals Hold a small caseload and deliver person-centred support for mental health, daily living, and independence Partner with Health NZ, government agencies, housing providers, and community services to provide wrap-around support Uphold Te Tiriti o Waitangi in daily practice and advocate for equitable outcomes for Māori National Certificate in Mental Health Support Work (level 4) or are willing to work in this within the first 18 months. Experience working with people with mental health and addictions issues. Team player with the ability to work autonomously. Attention to detail with excellent documentation skills. Ability to keep clear boundaries. Full NZ driver's license and clean Police check At Mental Health NZ, we are passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. To support you in this valuable role we offer a robust Orientation, External Supervision and Role specific training. Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found. Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit #J-18808-Ljbffr

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