Rapport Ambassador (Casual) - Auckland Cbd X 10

Rapport Ambassador (Casual) - Auckland CBD x 10 Compass Group Central Auckland, NZ Creating meaningful and lasting connections with every experience. Why you’ll love this role Be the face of premium workplaces – deliver a five-star arrival experience across multiple high-profile Auckland CBD sites. Variety & flexibility – a hands‑on, proactive role with opportunities to support different teams and environments. Grow with a global leader – build your career with Compass Group and our premium hospitality brand, Rapport. As a Rapport Ambassador , you will be responsible for delivering exceptional guest and client experiences across multiple sites. This is a highly visible, hands‑on role focused on creating memorable arrival and interaction experiences, supporting day‑to‑day operations, and proactively identifying opportunities to enhance service delivery and the overall workplace environment. Deliver a consistent five-star reception and guest experience , ensuring every visitor feels welcomed, acknowledged, and supported. Act as the central point of contact for guests, hosts, and contractors, ensuring smooth arrivals, departures, and ongoing communication. Maintain a strong understanding of building layouts, amenities, and events to confidently assist guests and clients. Support meetings, events, and hospitality services, including room setups, basic IT assistance, and VIP coordination when required. Proactively identify service improvements, manage guest queries or concerns, and ensure all spaces are presented to the highest standard. You are a naturally warm, professional, and upbeat team player who takes pride in delivering outstanding service. Proven experience in customer service, hospitality, reception, or guest services , ideally in a premium or corporate environment. Strong communication, organisation, and multitasking skills, with excellent attention to detail. Confident using Microsoft Office, booking systems, and visitor management systems . Flexible, proactive, and adaptable, with the ability to support across sites and departments as business needs change. Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications. Formal Career Paths: Clear progression opportunities to support your long‑term career goals. Rewards & Recognition: Star Awards, Service Awards, and annual performance bonuses. Health & Safety Focus: A strong commitment to providing a safe and healthy workplace. Corporate & Retail Discounts: Exclusive discounts on health insurance, gym memberships, optometry services, and more. Site‑Specific Benefits: Benefits may include free uniforms, on‑site parking, and access to site amenities. Please visit our Benefits page for a comprehensive list of offerings. We are New Zealand's leading and largest food and support services provider across multiple industries. Our sub‑brands , Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors. We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT . Our people are awesome, they breathe life into our brands and make great things happen! Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments. We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all. Successful candidates must pass pre‑employment checks. Applicants must have NZ residency or a valid NZ work visa. Recruitment for this role will actively commence from the date of advertising. The closing date is reliant on the appointment of the successful applicant. Successful candidates will be required to pass pre‑employment checks. Applicants must have NZ residency or a valid NZ work visa. Don’t miss out on this opportunity to be part of something exceptional — For recruitment queries, contact the Compass Group Recruitment Team at #J-18808-Ljbffr