Court Registry Officer

NZ Ministry of Justice - Whakatane, North Island In this 6 month fixed term based in Whakatāne role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. The tasks required in the CRO role include but is not limited to: Court Taking - this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court. Case Management - taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner. Customer Service - interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions - so you will need to be confident with all methods. With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all. To be successful, you will need to be Detail-orientated and observant -the court has many different processes, and case information needs to be accurate. Self-aware -our participants are unique, and you will be confident working, individually and as a team, across various situations. Able to multi-task -some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly. Willing to learn -legislation and court processes are always changing, and you can adapt and maintain knowledge capital. Resilient -As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume. You will need a full New Zealand drivers licence as you will also travel to the Opotiki Hearing Centre and other Courts in the wider Bay of Plenty area. At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 20 days holiday leave access to a variety of inclusive and proactive networks See our full range of benefits here. The remuneration band for this role is $60,729 to $80,794 with a midpoint around $70,000 while the appointing salary will be based on skills and experience. Applications close on 2 August 2026. #J-18808-Ljbffr