Imports - Exports Clerk

Walker Logistics – Auckland airport, North Island The Import & Export Clerk is responsible for coordinating the efficient movement of international freight by air and sea, ensuring all import and export shipments comply with customer requirements, customs regulations, and company procedures. The role involves liaising with customers, shipping lines, airlines, freight forwarders, transport providers, customs brokers to ensure freight is delivered safely, accurately, and on time. Documentation & Compliance Maintain accurate shipment records and electronic files. Ensure compliance with customs, biosecurity, dangerous goods, and international trade regulations. Process import/export entries using relevant software. Verify freight charges and supplier invoices. Maintain accurate records for audit purposes. Customer Service Provide timely shipment updates to customers. Respond promptly to customer enquiries. Resolve shipment issues and delays professionally. Build and maintain strong customer relationships. Ensure high levels of customer satisfaction. Coordination Liaise daily with: Shipping lines Airlines Customs brokers Warehousing teams Ensure documentation is received before cargo arrival/departure. Administration Enter shipment details into the Transport Management System (TMS). Prepare quotations where required. Invoice customers accurately and promptly. Maintain filing systems and shipment records. Produce reports as requested. Excellent organisational and time management skills. Strong attention to detail. Ability to prioritise multiple shipments simultaneously. Excellent written and verbal communication skills. Problem-solving ability. Ability to work under pressure and meet deadlines. #J-18808-Ljbffr