Job Description
Contact Energy is undergoing a major transformation of its Outstanding Customer Experience (OCX) function. As part of the OCX Leadership Team, you will influence how AI-enabled experiences and operating models are embedded in frontline operations, turning a bold future vision into reality while ensuring your people are engaged and equipped to succeed. You will lead design and execution of the future OCX operating model, drive adoption strategies, and collaborate with senior stakeholders to #J-18808-Ljbffr
