Job Description
DEFEND, a leading NZ cybersecurity company, is seeking a Service Delivery Associate to support our Managed Services team in Christchurch. You will help ensure SLAs, prepare performance reports, and maintain proactive customer communications in a SOC-oriented environment. Join a growing, hybrid-work culture with opportunities to learn cybersecurity operations, incident management concepts, and ITIL-aligned workflows while contributing to continuous service improvements. #J-18808-Ljbffr
