Customer Service Administrator

Silverdale-Based Customer Service Administrator A growing, New Zealand-owned business is looking for a motivated and reliable Customer Service Administrator to join its busy Silverdale team. If you enjoy delivering exceptional customer service and thrive in a dynamic work environment, this role offers an excellent opportunity to make an impact while working with a supportive team. About the Role: This is a varied role where you’ll handle customer inquiries, support scheduling and logistics, and assist with administration tasks to ensure operations run smoothly. Key Responsibilities: Respond to customer inquiries via phone and email, providing friendly and efficient service. Schedule jobs and logistics for residential and commercial customers. Prepare and organise daily operating admin requirements. Work collaboratively with operations teams and provide on-site guidance to customers when needed. Enter and maintain accurate data in internal systems. Complete daily, weekly, and monthly admin tasks to meet deadlines. What We’re Looking For: Strong organisational skills and attention to detail. A proactive approach to resolving customer inquiries with a professional, customer-focused attitude. Proficiency in MS Office, including Excel, Word, Outlook, and Teams. A team-focused mindset with the ability to work independently when needed. Familiarity with the Greater Auckland Area area is a bonus but not essential. Why Join Us? This is an opportunity to be part of a business that values its employees and the community it serves. You’ll work in a supportive team environment with the chance to develop your skills while contributing to a company that takes pride in delivering high-quality services. If this sounds like the right fit for you, we’d love to hear from you. #J-18808-Ljbffr