Youth Residential Support Worker

Would you like to contribute to positive change for young women? Join Emerge Aotearoa and be part of a values-led organisation! Permanent Support Worker position based in Blockhouse Bay Join MacLaurin , a residential service supporting young women who have experienced trauma and complex life circumstances Provide trauma-informed support that promotes safety, wellbeing, positive development, and community participation Work a rotating roster across Monday to Sunday, including: Day shift: 8:00am - 4:30pm Afternoon shift: 4:00pm - 12:30am Awake night shift: 12:00am - 8:30am Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau (families) be the best they can be. In this role you'll: Build positive and trusting relationships with rangatahi (young people) and their whānau Provide day-to-day support in line with individual support plans, goals, and safety plans Support young people to develop daily living skills, resilience, independence, and confidence Promote a safe, nurturing, and supportive living environment Encourage participation in education, recreation, and community activities Monitor wellbeing and report any concerns, incidents, or changes appropriately Work collaboratively with colleagues, external agencies, and other professionals involved in care Maintain accurate documentation and effectively use client management systems Celebrate achievements and support positive outcomes for young people You are compassionate, reliable, and passionate about supporting young people to thrive. You have a trauma-informed approach, enjoy building positive relationships, and can remain calm and professional in challenging situations. You'll bring: Experience working with youth, mental health, disability, social services, or a related sector An understanding of trauma-informed practice and supporting vulnerable young people Strong communication and relationship-building skills The ability to work effectively with diverse communities, including Māori and Pasifika Confidence working both independently and as part of a team Basic computer skills and confidence using client management systems NZ Certificate in Health & Wellbeing Level 4 (or equivalent), or a commitment towards obtaining the relevant minimum qualification within the required timeframe Must hold and maintain First Aid certification including CPR (or be willing and able to complete this) Join us to experience a work environment where values are lived every day. You will be proud to apply your skills and make a difference! We offer: Hourly rate: $25.67 - $30.52 Access to extensive wellbeing support – including counselling, budgeting advice, coaching services, and mental health workshops to support your hauora (wellbeing) and personal growth Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more Generous leave entitlements: including wellbeing leave, cultural leave, and study leave (where applicable) Ongoing training and development opportunities Inclusive and supportive teams grounded in Te Tiriti o Waitangi and our Pou (guiding pillars) Opportunities to grow within one of Aotearoa’s largest for-purpose organisations #J-18808-Ljbffr