Court Registry Officer

Court Registry Officer - Christchurch District Court, Permanent Full Time Multiple positions available Te Haeata/The Opportunity As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. primary responsibilities will include: Court Taking – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors, and general administration of the Court. Customer Service – All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions. Case Management – This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry. Ō pūkenga/Skills and Experience You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment. To be successful, you will need to be: Detail-orientated and observant - the court has many different processes, and case information needs to be accurate. Self-aware - our participants are unique, and you will be confident working, individually and as a team, across various situations. Able to multi-task - some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly. Willing to learn - legislation and court processes are always changing, and you can adapt and maintain knowledge capital. Resilient - As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume. Mō mātou/About us At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. A great team culture is important at the Christchurch District Court. Our promise to you is that you can be yourself and bring your full self to work. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. Ngā painga o tēnei wāhi mahi/What's great about working here We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 4.4 weeks holiday leave an online professional development portal access to a variety of inclusive and proactive networks See our full range of benefits here. Utu ā-tau/Salary The remuneration band for this role is $60,729 to $80,794 - the appointing salary will be based on skills and experience. Applications close on 10 August however, we will review CVs as they come in and invite successful candidates to interview before the close date. If you have any questions, please contact [email protected] #J-18808-Ljbffr