Job Description
APLYiD in Auckland seeks a global Head of Support to unify NZ, Australia and UK operations. You will own Intercom platform end-to-end, design AI deflection, and build a single global playbook. You’ll lead and develop ANZ Support Specialist, collaborate with Product, CS, Sales, and deliver metrics and dashboards that give leadership a trustworthy view of global performance. This role combines hands-on delivery, automation, and strategic oversight in a fast-growing RegTech SaaS environment. #J-18808-Ljbffr
