Administrator | Hillmorton

Christchurch– Hillmorton Hospital – Meals on Wheels Permanent part time working 32.52 hours perweek Monday to Friday with flexible start and finish times Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders. Make a difference behind the scenes for people in ourcommunity. About the Role As the Administrator – Meals on Wheels, you will beresponsible for maintaining accurate client records, processing referrals,updating databases, supporting account reconciliation activities, and ensuringinformation relating to dietary requirements is managed accurately andconfidentially. Working closely with the Quality & Production Managerand Service Manager, you will help ensure the smooth operation of the Meals onWheels service while delivering exceptional customer service to clients,whānau, volunteers, and stakeholders. As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 4/Profile 4 (finalplacement step is dependent on skills, knowledge and experience) For further information about the administration andclerical pay equity settlement please followthe link below: Maintainand update Meals on Wheels client records and databases Processnew client referrals and ensure information is entered accurately andpromptly Updatedriver run sheets and client information as required Recordand maintain dietary requirements and special meal needs Assistwith account recharging and end-of-month balancing processes Provideprofessional, customer-focused support to clients and stakeholders Maintainclear, accurate, and confidential records Supportquality improvement activities and service administration Contributeto a positive, collaborative team environment About You To be successful in this role, you will have: Excellentcustomer service skills with a genuine people focus Strongattention to detail and a high level of accuracy Excellentorganisational and time management skills Provenability to manage competing priorities and meet deadlines Experienceworking with databases and information systems Intermediateto advanced Microsoft Office skills, particularly Word, Outlook, and Excel Strongwritten and verbal communication skills Excellentkeyboard and data entry skills Aproactive approach and the ability to work independently Acollaborative, team-focused attitude Administrativeexperience within a healthcare environment Knowledgeof or experience working within food services Experienceworking with people from diverse cultural backgrounds Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities. #J-18808-Ljbffr