Fixed Term Contract - Flight Operations Support Agent

Fixed Term Contract - Flight Operations Support Agent Menzies Aviation – Auckland airport, North Island Fixed Term - August 2026 - April 2027 Part Time minimum 30 hours per weekminimum Who We Are: Menzies Aviation NZ is a leading global provider of passenger, ramp, and cargo handling services, operating across five airports in New Zealand. Our Auckland International Airport team is looking for dedicated and hardworking individuals to contribute to our fast-paced, dynamic environment. As part of our Ground Handling division, you'll help ensure aircraft are met, luggage and cargo are managed efficiently, and flights are dispatched safely and on time. Join Our Flight Operations Team at Auckland International Airport! We are gearing up for our Summer Period here at Menzies Aviation, our Flight Operations team is the heartbeat of our aviation services at Auckland International Airport. We’re on the lookout for detail-oriented and organized individuals to join us as Flight Operations Support Agents in a part-time role (minimum 60 hours per fortnight). If you thrive in a fast-paced environment and have a passion for ensuring flights depart on time, this is the role for you! What You'll Do: As a Flight Ops Support Agent, your primary responsibilities will include: Coordinating with various teams, including Cargo, Ramp, and Passenger Services, for smooth flight turns Communicating with Menzies Operations and customer airlines to resolve any issues that arise Assigning delay codes when necessary Adhering to CAA regulations and reporting any safety concerns Operational Duties: Manage RSMS updates for all flights Maintain and update operational recharges, ensuring accurate allocation and timely processing. Manage the issuing and return of operational equipment, maintaining a controlled sign-in/sign-out process and accurate asset records. Update flight information using the FIDS system Maintain and verify all relevant flight documentation Provide coverage for air-to-ground (VHF) communications, Menzies Aviation’s radios, and telephones Prepare documentation and movement messages for DHL freighters Support Load Sheet officers and assist with Passenger Services as needed What We’re Looking For: Current NZ Full Driver's License and reliable transportation is a must Must be a NZ Citizen or permanent resident of New Zealand Availability for a 24/7 rotating roster, including weekends and public holidays Positive attitude with excellent interpersonal skills Strong focus on safety, quality, and customer service Proactive problem-solving skills and ability to plan and prioritize effectively Additional Requirements: Successful completion of a Ministry of Justice check and pre-employment medical examination, including drug and alcohol testing Please Note: We are not seeking agency support for this vacancy at this time. Direct applications only. #J-18808-Ljbffr