Student Experience Adviser

Student Experience Adviser The University of Auckland Auckland, New Zealand Job Description Student Experience Adviser - Summer Start Programme : 5 Month Fixed-Term opportunity beginning October 2026 Join the Summer Start team and help shape an exceptional transition experience for students beginning their university journey. Summer Start is a six-week programme that supports eligible school-leavers to gain credits, build confidence and connect with university life through a blend of academic, social and wellbeing support. In this rewarding and highly visible role, you'll lead the co-curricular programme, foster a strong student community, and play a key part in helping students thrive from day one. Deliver a dynamic programme of events, activities and engagement initiatives that enhance the student experience. Recruit, train and support a team of Summer Start Leaders. Build strong relationships with students, providing guidance and connecting them with appropriate support services. Partner with colleagues across the University to ensure a seamless and supportive student journey. Lead student communications, wellbeing initiatives and social media engagement. Gather feedback and insights to continuously improve programme delivery and outcomes. Support recruitment, application and enrolment activities, helping students transition successfully into Semester One. For more information, please see This is a full-time 5 Month Fixed-Term role ( hours per week, Monday to Friday). The salary range is $68,000 - $79,000pa pro rata. You are a student-focused professional who is passionate about supporting others to succeed. With strong relationship-building skills and a commitment to inclusive practice, you thrive in dynamic environments where no two days are the same. You bring a practical, organised approach to programme delivery and are confident working with a wide range of students, colleagues and community stakeholders. Demonstrated experience in a customer-facing, student support, community engagement or similar environment where delivering excellent service is essential. Experience planning and coordinating events, activities or initiatives, with the ability to manage multiple priorities and deliver high-quality outcomes. Strong interpersonal and communication skills, with the ability to build trusted relationships with students, staff and external stakeholders. Confidence providing guidance, coordinating others or taking a leadership role within a team, school, community or volunteer setting. A genuine commitment to equity, inclusion and student success, including an appreciation of the aspirations and experiences of Māori and Pacific learners. Strong organisational skills, sound judgement and the ability to identify issues, respond appropriately and connect people with the right support. Digital confidence, including proficiency with Microsoft Office and the ability to communicate effectively across a range of platforms. An understanding of, or willingness to learn about, New Zealands tertiary education environment, Te Tiriti o Waitangi, and culturally responsive ways of working. Desirable experience includes working in a tertiary education setting, supporting student engagement or wellbeing initiatives, mentoring students, and working effectively within Māori and Pacific cultural contexts. Guided by , we work collaboratively to advance knowledge, foster equity and inclusion, and contribute meaningfully to New Zealands social, cultural, and economic well-being. We cultivate an environment that supports your growth and rewards excellence with a range of , including: Competitive salary and five weeks of annual leave. Leading, and inclusive parental leave provisions. Career development opportunities and a range of benefits, including discounted insurance , memberships , and onsite amenities . #J-18808-Ljbffr