Retail Loss Prevention Lead

Mō te whai waahi | About the opportunity Ready to influence retail performance across one of New Zealand's largest retail networks? We're seeking an experienced Retail Loss Prevention Lead to lead the strategy, systems and initiatives that protect Farmlands' assets, profitability and people across our nationwide network of more than 80 stores. Reporting to the Head of Retail Sales, you'll be accountable for loss prevention outcomes across Farmlands' retail network, partnering with leaders throughout the business to reduce shrinkage, strengthen controls and improve operational performance. With visibility across more than 80 stores from Northland to Southland, you'll influence operational performance and risk outcomes at a national level. This is a highly influential role sitting at the intersection of retail operations, investigations, audit, risk and commercial performance. You'll work closely with Retail Managers, Branch Managers, Internal Audit, People & Safety and external agencies across New Zealand to identify emerging risks, investigate complex loss events and implement practical solutions that improve profitability and operational excellence. You'll be trusted to challenge existing practices, influence decision-making and provide expert guidance across the retail network. Key responsibilities include: Delivering measurable reductions in shrinkage, fraud and stock loss across Farmlands' nationwide retail network Leading investigations into significant loss events and identifying root causes, trends and opportunities for improvement Using BI reporting, exception reporting and operational data to identify risk and drive preventative action Influencing retail leaders to strengthen controls, improve stock integrity and maintain security standards Leading operational audits, stocktake reviews and investigation activity across the business Leading engagement with law enforcement and external agencies to support investigations and achieve outcomes Driving improvements to policies, processes, training and loss prevention programmes As Farmlands' subject matter expert in loss prevention, you'll help shape the systems, processes and behaviours that protect our co-operative and improve retail performance nationwide. Mōhou ake | About you You're an experienced loss prevention, retail risk, audit or investigations professional with a proven track record of influencing change across large, multi-site operations. Commercially astute and highly analytical, you understand how strong controls, operational discipline and stakeholder engagement combine to reduce risk and improve performance. You'll ideally bring: Experience in a senior loss prevention, retail operations, audit, investigations or risk-focused role A strong understanding of retail operations, stock control and loss prevention principles Proven experience investigating loss, fraud, stock variances or operational risks Strong commercial and financial acumen Exceptional analytical, problem-solving and reporting capabilities The ability to influence and engage stakeholders at all levels of the business Advanced Excel and business reporting skills High levels of integrity, resilience and professional judgement Experience within a multi-site retail environment will be highly regarded. Experience in the rural or agricultural sector is advantageous but not essential. Mō ngā painga | About the benefits At Farmlands, we know great people make all the difference. That's why we offer: Competitive remuneration Great leave benefits including Birthday Leave, sick leave from Day 1 and the option to purchase additional leave Ongoing learning and development opportunities Staff discounts at Farmlands stores and exclusive shareholder benefits Additional support for parents Flexible working options where appropriate Free onsite parking at our Christchurch Support Office A pet-friendly workplace and active social club Great coffee, great people and plenty of local cafés nearby Mō mātou | About us At Farmlands Te Whenua Tāroa, we're New Zealand's largest farming co-operative, supporting farmers and growers across the country. With more than 1,200 team members in over 80 locations, we're proudly Kiwi-owned and driven by our purpose of enabling improved productivity and profitability for New Zealand farmers and growers. Applications close: 19 August 2026 Applicants must have the legal right to work in New Zealand. Successful applicants will be required to complete pre-employment checks, including references, a Ministry of Justice check, proof of work eligibility, a driver's licence check and an ACC background check. Additional checks may apply. #J-18808-Ljbffr