Project and Training Support Officer

40hrs per week, fixed term until September 2028 Be part of the team helping transition to a new core system! The Project and Training Support Officer plays a key role in supporting the successful delivery of the Enterprise Solutions Programme and the adoption of the Technology One system. You’ll work closely with subject matter experts, business units, and the project team to develop high-quality training materials, coordinate and facilitate sessions, and provide project support across implementation, testing, and change management activities. Your work ensures staff have the skills and confidence to use the new system effectively. Develop, maintain, and deliver training materials across multiple formats Support User Acceptance Testing and project implementation tasks Assist with change management communications and adoption tracking Provide administrative support, record-keeping, and reporting on training and project progress Contribute to team initiatives, planning, and KPIs Promote diversity, inclusion, respect, and wellbeing across the workplace High computer literacy (MS Office) and experience with learning platforms Strong communication and stakeholder engagement skills Ability to translate complex information into accessible training Organised, detail-focused, and able to manage multiple priorities Tertiary qualification in Business, Project Management, Training/Education, or relevant experience 2–3 years’ relevant experience, ideally in project support or training Work-life balance: Flexible hours to help you manage personal commitments and maintain wellbeing Wellbeing first: EAP, health checks & optional access to our Fitness Passport package Perks: Modern office, eye exams, Southern Cross discounts, retail perks Growth: A values-led environment where your development is supported Location: Live and work in stunning Gisborne – close to the beach, rivers and bush Gisborne District Council is one of only six unitary authorities in Aotearoa, meaning we deliver both district and regional council mahi. We’re committed to honouring Te Tiriti o Waitangi, weaving te ao Māori into everything we do, and making a real difference for the people and places of Tairāwhiti. Our mahi is diverse, from looking after roads, water, rubbish and recycling, to protecting our environment, supporting community facilities like pools, parks and libraries, and shaping the region’s future through planning and governance. With over 500 staff, we’re a team that’s passionate about making Tairāwhiti a thriving place to live, work and play. #J-18808-Ljbffr