Store Manager

We are looking for an experienced Store Manager to lead the daily operations of our tailoring store in Auckland. This role guarantees a minimum of 30 hours per week with a competitive wage of $30.00 - $40.00 per hour. Job Responsibilities Manage the day-to-day operations of the tailoring store to ensure efficient workflow and excellent customer service. Supervise, train, and support tailors and other store staff to maintain high standards of workmanship and productivity. Meet with customers to discuss tailoring requirements, resolve enquiries and complaints, and ensure customer satisfaction. Coordinate garment fittings, alteration schedules, and order completion to ensure work is delivered on time. Monitor work quality and ensure all garments meet the store's quality standards before collection or delivery. Manage stock levels of fabrics, threads, buttons, zippers, linings, and other tailoring materials, and arrange replenishment when required. Prepare staff rosters, allocate work, and monitor employee performance to ensure efficient store operations. Maintain sales records, process transactions, and prepare operational reports for business management. Implement sales and customer service initiatives to promote business growth and maintain strong client relationships. Ensure the store complies with workplace health and safety requirements and maintains a clean, organised, and professional working environment. Requirements A Diploma at Level 5 in Business, Management, Fashion, or a related field, or at least three years of relevant work experience may substitute for the formal qualification. Strong leadership and people management skills. Experience in customer service, staff supervision, and store operations. Good organisational, communication, and problem-solving skills. Ability to work independently and lead a team in a fast-paced environment. Ability to maintain high customer service standards while achieving business and operational objectives. #J-18808-Ljbffr