Court Registry Officer

Court Registry Officer Ministry of Justice•Bay of Plenty, NZ Job Description Court Registry Officer - Rotorua Secondment/ Fixed Term Position - until 27 August 2027. Rotorua District Court / Bay of Plenty Are you organised, customer-focused, and looking for a role where your work directly supports access to justice in Aotearoa New Zealand? If so, we are looking for a talented individual to join us in Rotorua. Te Haeata/The Opportunity Join a high-performing and supportive team in beautiful Rotorua, where meaningful work meets an enviable lifestyle. We are famous for geothermal sights - furious geysers, boiling mud, sublime hot pools and are an adventure playground for all things adrenaline and the great outdoors. Enjoy the best of both worlds where you can build a rewarding career while enjoying a fantastic quality of life. As a Court Registry Officer, you'll be at the centre of court operations, working alongside Judges, Lawyers, Court Users and Justice Sector Partners to ensure the Court operates effectively and efficiently. You'll be part of a collaborative and friendly team that values professionalism, continuous learning and having fun while doing important work. If you are looking for a role where you can make a real difference, develop your skills and become part of a close-knit team in one of New Zealand's most beautiful regions, we'd love to hear from you. Your primary responsibilities will include: Customer Service – All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone or email interactions. Case Management - This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry and exceptional attention to detail. Court Taking – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, working closely with Stakeholders, and general administration of the Court. Please note this is a fixed term opportunity until August 2027. You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment. To be successful you will need to be: Detail-orientated and observant – the court has many different processes, and case information needs to be accurate. Self-aware – our participants are unique, and you will be confident working, individually and as a team, across various situations. Able to multi-task – some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly. Willing to learn – legislation and court processes are always changing, and you can adapt and maintain knowledge capital. Resilient – As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume. Even if your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you! The remuneration band for this role is $60,729 to $77,043. Please note that the appointing salary will be based on skills and experience. If successful, you will be invited to an interview in Rotorua on a date to be confirmed. Please note that we may not progress your application if you are not able to attend. Applicants must have a full, clean New Zealand Drivers Licence. Only applicants with the right to work in New Zealand will be considered for this position. #J-18808-Ljbffr