Job Description
Ricoh NZ is seeking a Tier 1 Response Engineer to join our high-tech Auckland Head Office. You will work in a Service Desk environment, supporting external customers by resolving IT challenges remotely across network, hardware, software and VoIP. The role requires rostered shifts and a strong focus on customer service and communication. You will engage with MSP processes, maintain professional telephone etiquette, and ensure timely incident resolution in a busy tech environment. #J-18808-Ljbffr
