Customer Service Representative

Customer Service Representative QJumpers Auckland - Auckland Part Time Application Closes 17 Aug 2026 Auckland - Auckland Customer Service Representative Royal District Nursing Service (RDNS NZ) is a trusted not-for-profit provider of home and community services across Aotearoa New Zealand. We’re looking for empathetic, organised, and service-driven individuals to join our Operations team as Customer Service Representatives, helping us deliver exceptional support to our clients and their whānau. About the Role As a key member of our Operations team, you will: Coordinate and manage over 11,000 client appointments weekly. Provide outstanding service to clients and their whānau with empathy and professionalism. Support both office-based and community operations with efficiency and care. Thrive in a fast-paced environment where adaptability and initiative are highly valued. Be based at our Penrose office, contributing to a collaborative and purpose-driven team. Available Shifts We are looking to cover multiple shifts across Monday to Sunday between 7:00am and 7:00pm. Shifts range from 4 to 8 hours in duration. Applicants must be available to work at least one weekend day (Saturday or Sunday). Weekday shift options may include: 7:00am – 11:00am 3:00pm – 7:00pm What You'll Bring Excellent verbal and written communication skills. Strong customer service and interpersonal abilities. Proven organisational and time management skills, with the ability to prioritise effectively. A proactive, team-oriented mindset with a commitment to quality service. At RDNS, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr