Posted 01 August, 2026
Customer Experience Advisor -- Hybrid: Office + Remote
Xero
Napier City, HKB, NZ
Full Time
Reference: b5cfb060e489565a
Job Description
Xero in Napier is hiring a Customer Experience Specialist to help small businesses unlock the full value of Xero across channels. You will act as a brand ambassador and trusted advisor, delivering high-quality support with empathy and clarity to owners, bookkeepers, and accountants. This hybrid role requires three days in the office weekly (Wednesday mandatory), with two days work-from-home. Training will begin with five days in the office. #J-18808-Ljbffr