Front of House Office Coordinator

Be the welcoming face of a business built on relationships. At Stewart Group, we believe every interaction matters. As the first person our clients meet, you'll play an important role in creating the warm, professional experience we're known for. If you love making people feel welcome, enjoy bringing organisation to a busy environment, and take pride in creating exceptional experiences, we'd love to hear from you. About Stewart Group Stewart Group is an independent financial advisory service proudly based in Hastings, in the heart of the iconic Hawke’s Bay. For nearly 40 years, we’ve focused on helping clients get their financial house in order - and keep it that way. Known for our genuine, face-to-face relationships and highly personalised approach, we pride ourselves on doing things differently from the traditional corporate model. Our team is passionate about delivering exceptional client experiences built on trust, professionalism, and long-term relationships. While Hawke’s Bay is home, we also have an office in Wellington and work with clients right across New Zealand. Team culture matters deeply to us. We look after our people, do great work together, and have an awesome time doing it. Sustainability is woven into how we operate, and we’re not shy about backing our values with action. Our Hastings office is powered by 99 rooftop solar panels, our fleet has transitioned to electric vehicles, and we’re actively reducing waste through our Simply Sustainable™ initiative. As an independent, B‑Corp and CEFEX‑certified financial group, Māori‑affiliated, and a founding member of the Global Association of Independent Advisors™ (GAIA), we’re proud to put client interests first - always. About the role This is far more than a reception role. It's an opportunity to become the hub of our office, creating exceptional client experiences while supporting the smooth day-to-day running of the business and providing trusted coordination support across the team. As our Front of House & Office Coordinator, you'll be the welcoming face of Stewart Group while keeping our office running seamlessly behind the scenes. Sitting at the heart of the business, you'll create exceptional first impressions, coordinate day-to-day office operations, support client meetings and events, and help ensure everything runs smoothly for both our clients and our team. Every day is different, making this the perfect opportunity for someone who enjoys variety, loves working with people, and takes pride in delivering a polished, professional experience. What you'll be doing Welcome clients and visitors, creating a warm, professional first impression. Manage reception, phone calls, emails, couriers and day-to-day front office activities. Prepare meeting rooms to an exceptional standard, ensuring every client meeting is ready to go. Coordinate office operations including supplies, catering, mail, travel, facilities and general administration to support the wider team. Build a trusted working relationship with one of our Directors by providing personal assistance support, including diary coordination, travel bookings and day-to-day administrative assistance Support the coordination of client events, seminars and team functions. What you'll bring Experience in reception, office coordination or a client-facing administration role. A naturally warm, professional and approachable communication style. Outstanding organisation and attention to detail with the ability to juggle multiple priorities. Confidence using Microsoft 365 and learning new technology, including AI tools. A proactive, self-managing approach with the initiative to anticipate needs as they arise. Integrity, discretion and a genuine passion for delivering exceptional service. Why join Stewart Group? Beautiful modern offices in the heart of Hastings. Southern Cross Health Insurance. Group Life Insurance. Off-street staff parking. Regular social events and team celebrations. A genuinely supportive team where people enjoy coming to work. Our Team Culture At Stewart Group, our team culture isn't just important, it's paramount. We've created a close knit office culture that fosters strong relationships, collaboration, and genuine support for one another. We enjoy coming to work, celebrate our successes together, and are committed to creating a positive experience for both our clients and our colleagues. If you want to become an integral part of a professional team that values people, relationships and exceptional service, we'd love to hear from you. #J-18808-Ljbffr