Sales and Service Manager - Farmers Whakatane

Sales and Service Manager - Farmers Whakatane Farmers is an iconic Kiwi brand serving the New Zealand market for over 100 years. We continue to bring on-trend merchandise, beautiful stores and an enjoyable shopping experience to our customers. None of this happens by chance. We search far and wide to find people who want to share our vision and help continue our journey. We are currently seeking a dedicated Sales and Service Manager (Department Manager) to join our experienced and passionate Farmers team in Whakatane . Your day-to-day duties in this role will include: Driving department sales and taking full ownership for the team's sales performance Managing, coaching, developing and motivating your team to exceed sales budgets Liaising with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening Driving a customer service culture across departments by ensuring high levels of customer service Implementing & communicating promotional plans for upcoming events We are looking for someone who has: Experience in a similar position (Store Manager small store or Department Manager medium to large store) Strong sales coaching competence - proven ability in coaching for sales improvement Exceptional customerfocus Excellent team management experience - can motivate and coach a team to improve sales results Farmers has a lot to offer their staff: We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different stores Endless opportunities to grow and develop your skills with ongoing training and development The opportunity to complete nationally recognised qualifications A comprehensive online learning database specifically tailored to each role in the business Generous staff discounts across the Farmers and James Pascoe Group Competitive salary and management incentive scheme on offer A workplace which gives you a sense of belonging Supporting Our Community Farmers work with a carefully selected group of New Zealand charities to create community-based initiatives to raise awareness, education and funds, to better people's lives. What's great about a Sales and Service Manager role at Farmers is the potential to move throughout the store over your time in the role to gain exposure and experience to a wide range of retail offerings. We cover everything from Women's and Men's Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career. The is a permanent full-time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster #J-18808-Ljbffr