Accounts Receivable Officer

Kotahi is on a mission to help New Zealand businesses compete and thrive on the world stage. If you enjoy building relationships, solving customer queries, and ensuring things run smoothly behind the scenes, this is a great opportunity to join a purpose-driven organisation and make a real impact. About Us – Kotahi At Kotahi, we enable New Zealand businesses to win globally through best-in-class, digitally powered supply chain solutions. Kotahi means standing together as one, and our values – We Before I, Seek to Understand, Discover Opportunities, and Driven to Deliver, guide how we work every day. We're proud of our inclusive culture, strong focus on wellbeing through our Hauora programme, and commitment to continuous improvement. About the Opportunity We're looking for an Accounts Receivable Officer to join our Finance team on an 18-month fixed-term contract. Reporting to the Credit Controller, you'll play an important role in supporting the end-to-end credit control process, ensuring timely collections, accurate billing, and effective debtor management. As part of a high-performing Finance team, you'll work closely with customers and internal stakeholders to resolve queries, maintain accurate accounts, and deliver a great customer experience. A significant part of the role will involve processing manual billing activities, including surcharges, miscellaneous revenue invoicing, and ad-hoc customer charges, ensuring everything is completed accurately and on time. You’ll be responsible for: Managing customer collections, following up overdue balances, and resolving billing queries in a timely manner. Maintaining positive customer relationships and acting as a contact for payment and account enquiries. Performing debtor reconciliations, monitoring aged receivables, and supporting accurate reporting. Supporting customer onboarding activities, including documentation and credit checks. Processing manual billing, surcharges, miscellaneous revenue invoices, and ad-hoc customer charges. Supporting the Credit Controller with day-to-day credit control activities and continuous process improvements. Contributing to process improvements that enhance efficiency, accuracy, and customer outcomes. About You You're organised, detail-focused, and enjoy working with both customers and numbers. You take pride in delivering accurate work, building positive relationships, and finding solutions to resolve issues efficiently. We're looking for someone who is naturally curious and always looking for ways to do things better. Whether it's streamlining a process, improving reporting, or exploring how AI and automation can remove manual effort, you'll enjoy finding smarter ways of working that improve efficiency and create value for the business. You’ll also bring: 2 years' experience in an accounts receivable or collections role. Experience managing invoicing, debtor accounts, reconciliations, and payment queries. Strong communication skills and the ability to build effective relationships with customers and stakeholders. A continuous improvement mindset and a proactive approach to your work. Why Join Kotahi? You’ll be supported with a competitive benefits package, including: Flexible working (up to two days from home each week). Wellbeing leave and access to our Kotahi Hauora platform. Learning and development support. Referral bonuses, retail discounts, and great onsite perks. Stand Together With Us If you're looking for an opportunity to grow your finance career in a collaborative and supportive environment, we'd love to hear from you. #J-18808-Ljbffr