Regional Director | Tāmaki Makaurau - Auckland Central And East Region

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You will lead in environments characterised by:

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• High and varied client demand
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• Large, geographically dispersed workforces
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• Diverse communities and varying service needs
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• Complex stakeholder, partnership, and system interfaces
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Success in this role requires the ability to adapt your leadership approach to local needs while maintaining high standards of performance, integrity, and client service across Auckland.

About the role | Mō te tūngaAs Regional Director, you'll:\n

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• Lead frontline service delivery operations across Central and East Auckland
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• Lead, support and develop people leaders across the region.
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• Translate strategic priorities into practical, measurable outcomes.
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• Drive operational performance, service excellence, and continuous improvement.
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• Champion better outcomes for clients, whānau and communities across the region.
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• Align regional priorities with national direction.
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• Build and strengthen partnerships with iwi, community organisations, employers and key stakeholders.
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• Balance national direction with regional priorities and pressures
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This role is well suited to an experienced leader who combines strong people leadership with a sharp operational lens, builds confidence through action, and is committed to improving outcomes for the communities we serve.

What we offer\n

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• The opportunity to join a collaborative and high-performing senior leadership team
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• Competitive remuneration, supported by ongoing leadership and professional development
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• A role with genuine scope to influence outcomes and make a meaningful impact across the Auckland region
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Position Description\n

Position Description | He Whakaahua TūngaClick or copy and paste the link into your browser. http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/regional-director-client-service-delivery.docx

Key Business Information\n

Te Pae Tawhiti – Our Strategic Direction

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Te Pae Tata – Māori Strategy and Action Plan

Salary\n

Utu-ā-tau: $163,429.00 - $217,905.00

Applications close\n

Ka kati ngā tono hei te: 11.59pm Tuesday 11 August 2026

About us | Mō mātou\n

The Ministry of Social Development (MSD) is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining us | Ko te hono mai\n

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

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