Field Service Engineer - Business Equipment - Northland

Field Service Engineer - Business Equipment - Northland At Ricoh, we innovate through Gemba, own our outcomes, strive to be better every day, and win together with our customers and teams. You'll be supported by experienced specialists, trusted global capabilities, and a culture that values integrity, collaboration, and continuous improvement. This is your opportunity to join the Ricoh team, supporting our customers in a full-time 40-hour per week role servicing the Northland region. Build on your career success with the backing of a top brand and our extensive resources. What you'll be doing… Installing, configuring and commissioning Ricoh multifunction devices, printers and photocopiers, scanners, and other business machines onsite Diagnosing and repairing mechanical, electrical, software and network faults Performing preventative maintenance, upgrades and testing Supporting printing, scanning and connectivity issues Training customers on equipment and software use Managing spare parts and maintaining accurate service records Working closely with customers and internal teams to resolve issues What you'll bring… Experience servicing office equipment, printers, or similar technology Ability to diagnose and solve technical issues independently Strong customer service and communication skills (verbal and written) Comfortable working on-site and managing your own workload A practical, hands-on approach and willingness to learn A minimum of 3 years' work experience in the deployment and maintenance of Ricoh production print equipment (preferred). Full, clean NZ (or equivalent) driver's license. We offer: About Ricoh… At Ricoh, we help businesses optimise their workplaces through smart technology solutions. We're committed to delivering exceptional service, innovation, and sustainable outcomes. We invest in our employees and encourage a learning environment where you really can make your career what you want it to be. We provide access to learning tools and training to support you, to grow and develop your career. Hands-on, autonomous role with real customer impact Join a supportive, nationwide technical team Work with leading print & document solutions technology Imagine. Change. Join the Ricoh Team! 1. What is your right to work in New Zealand? 2. How many years' experience do you have in the deployment and maintenance of Ricoh production print equipment? 3. How many years' experience do you have in servicing office equipment, printers, or similar technology? 4. Do you have a current NZ (or equivalent) driver's license? #J-18808-Ljbffr