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Posted 01 August, 2026

PERMANENT FACILITIES ASSISTANT (x2)

Te Arawa Group Holdings
Rotorua, BOP, NZ Full Time
Reference: fc657cf8a35fade8

Job Description

Wai-O-Tapu Thermal Wonderland is one of New Zealand's most iconic geothermal attractions, welcoming visitors from around the world every day. We are looking for two enthusiastic, reliable, and energetic Facilities Assistant’s to join our team and help keep our world-renowned attraction looking its best while ensuring a safe and enjoyable experience for our manuhiri (visitors). About the Role No two days are the same! As a Facilities Assistant you'll play an important role in the day-to-day operation of Wai-O-Tapu, supporting the maintenance of our unique geothermal environment and visitor facilities. Maintaining gardens, lawns, walkways, buildings, and visitor facilities. Carrying out preventative maintenance and general repairs. Assisting with traffic management and visitor flow around the site. Setting up and packing down the Lady Knox Geyser presentation. Supporting guided tours and sharing information with visitors. Completing routine inspections and health and safety checks. Keeping the site clean, tidy, and well-presented, including rubbish removal. Responding to maintenance requests and identifying improvement opportunities. Providing friendly, professional customer service to visitors from around the world. About You We're looking for someone who: Enjoys working outdoors in all weather conditions. Has previous maintenance, grounds, landscaping, or facilities experience. Takes pride in keeping things clean, safe, and well maintained. Has excellent customer service and communication skills. Is physically fit and enjoys practical, hands-on work. Works well independently and as part of a team. Holds a current full New Zealand Driver Licence. Has experience using outdoor maintenance equipment such as lawnmowers, trimmers, and chainsaws (preferred). Has practical skills in general building maintenance, carpentry, plumbing, electrical, or mechanical repairs (advantageous). What We Offer At Wai-O-Tapu Thermal Wonderland you'll become part of a supportive team that values manaakitanga, teamwork, and continuous improvement. Competitive hourly rate (we are a living wage employer) and great staff perks. Daily transport from Rotorua. A unique outdoor workplace unlike anywhere else in New Zealand. A supportive and inclusive team culture. Ongoing training and development opportunities. The preferred candidate will be required to complete pre-employment screening , including drug and alcohol testing and a criminal history check . As part of our commitment to maintaining a safe workplace, random drug and alcohol testing also forms part of our employment conditions. Flexibility to work across a seven-day roster , including weekends and public holidays, is essential. Applications close Monday 3rd August 5.00pm. #J-18808-Ljbffr

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