Job Description
The Senior Client Experience Analyst sits within the Enablement Group at the Ministry of Social Development in Wellington. You will listen to clients, gather and analyse data, and develop actionable insights to inform MSD leaders and frontline staff, championing the voice of the client across service delivery and continuous improvement initiatives. You will design research proposals, co-design and surveys, coordinate project activities, run workshops and interviews, present insights to technical #J-18808-Ljbffr
