Operations Coordinator

Job Summary This position provides customer service to internal and external customers. He/She enters data for order processing, document scanning, shipment routing, etc. This position problem solves and maintains ongoing professional relationships with customers. Responsibilities Processes workforce management software exceptions. Completes and provides various reports and provides analysis as needed. Administers discretionary, vacation, and compensation day requests. Completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation. Qualifications High school diploma, GED, or International equivalent Strong written and verbal communication skills Multi-tasking abilities Working knowledge of Microsoft Word, Excel, Access, and Outlook Willing to work flexible hours and overtime on occasion Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment. #J-18808-Ljbffr