Inpatient Receptionist

Waikato HospitalInpatient ReceptionistPart-time - 20 hours per week, Permanent employment, with evening shifts from 3:30 pm to 9:30 pm on Mondays, Tuesdays, alternate Fridays, and alternate weekends. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the Role As an Inpatient Receptionist, you will play a key role in delivering high-quality reception and administrative support within a fast-paced environment. The ideal candidate will be methodical, highly organised, flexible, and committed to being a supportive member of the team. Strong customer service skills are essential. In this role, your day-to-day responsibilities will include welcoming patients and visitors, answering incoming calls and responding to enquiries, and liaising closely with the medical team. You will be responsible for accurately capturing patient flow data, assisting patients with completing required forms and documentation, and maintaining a clean, calm, and welcoming reception area at all times. Click here to view the position description. About the Service Inpatient Receptionist is committed to front desk operations in the wards, responsible for greeting, admitting, discharging, transfer of patient staying within the ward and managing patient records. They ensure the smooth running of the reception area and provide essential support to healthcare staff and our success is driven by the care of patients and their whanau. About you Required skills and experience to be considered for the role:Excellent communication skillsStrong customer service focusAbility to work autonomously and within a team environmentOffice skills, previous clerical and hospital experienceExcellent time management and organisational skills Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. All applications must be submitted through our online careers portal before 11:59pm on 11 August 2026. #J-18808-Ljbffr