Retail Assistant - Checkouts

Woolworths NZ Auckland City, Auckland Retail Casual, On-site Listed 1 day ago About the Company At Woolworths Supermarkets New Zealand, we are dedicated to making the lives of Kiwis better every day. With over 185 stores and a team of 20,000 members across Aotearoa, we strive to create a welcoming and enjoyable shopping experience for our customers. Our team embodies a friendly and energetic spirit, working hard while having fun. We are always open to new ideas and value the contributions of every team member, making a positive impact on the lives of three million New Zealanders each week. Our culture is built on mutual respect, curiosity, and a proactive attitude. We embrace diversity of thought and tackle challenges with an innovative approach. Collaboration and support are at the heart of how we work together as a team. About The Role As a member of our checkout team, you will play a vital role in delivering efficient and friendly service to our customers. Your responsibilities will include: Providing Efficient Checkout Service: You will accurately scan and pack orders, minimize wait times, and handle refunds with courtesy. Engaging and Resolving Customer Needs: You will create positive interactions, respond to customer queries, and elevate issues when necessary. Supporting Cash Management: You will assist with cash office activities, including banking, reconciliations, and investigating variances. Maintaining Store Standards & Safety: You will ensure store areas are clean and organized, uphold uniform standards, and prioritize safety protocols. Contributing to Service Improvement: You will provide feedback and suggestions to enhance the overall customer experience. Requirements Exceptional Customer Service: You are friendly, approachable, and dedicated to providing excellent service to every customer. Efficient & Accurate: You thrive in fast-paced environments, working quickly and accurately, with proficient cash handling skills. Clear Communicator: You communicate effectively with both customers and your team members. Values-Driven Professional: You demonstrate integrity and align your behavior with our company values, adhering to professional standards and policies. Benefits Team discounts across our Woolworths Group brands and a robust rewards program that recognizes and incentivizes purpose-driven work. Access to Sonder, which offers free confidential 24/7 personalized support for financial, medical, psychological, or physical needs for team members and their families. Opportunities for career growth within our global business, providing valuable exposure to a vast and exciting network. Endless possibilities with Woolworths Group As part of the Woolworths Group, which includes over 200,000 passionate individuals, we are united by a shared purpose: to create better experiences together for a better tomorrow. We encourage our team members to explore new ideas, commit to innovative solutions, and meet the everyday needs of over 24 million customers each week. With a culture of genuine care, flexibility, and support for career development, the possibilities for achievement together are endless. Everyone belongs at Woolworths Group We believe that diversity, equity, inclusion, and belonging are essential to fulfilling our purpose. We recognize the value that our team’s diverse experiences and backgrounds bring to our business and communities, enabling us to innovate and solve problems effectively. As one of the largest employers in Australia and New Zealand, we are committed to creating an inclusive workplace where everyone feels they belong and can reach their full potential. We encourage all candidates to apply, and we welcome the opportunity to support you with any adjustments needed during the hiring process. You must be eligible to work in New Zealand, with valid work rights. Calculate take-home pay for $66,500/year Reference #: 98450 #J-18808-Ljbffr