Job Description
Fastcom is seeking an experienced Level 2 Support Engineer for our Rosedale office in New Zealand. You will work closely with clients, including non-technical users, to resolve issues and ensure IT systems run smoothly. Responsibilities include troubleshooting, root cause analysis, and incidents prevention for reliable operations. You will document issues and resolutions, support VoIP and on-site devices, and collaborate with colleagues to deliver timely solutions. #J-18808-Ljbffr
