Head of Customer Value & Experience

Mitre 10 (New Zealand) Limited is seeking a Head of Customer Proposition & Experience to define how we create value for customers and deliver exceptional experiences across every touchpoint. You will lead the customer proposition strategy, design differentiated propositions for key segments, and map end-to-end journeys across digital, store, and service channels. This role requires a test-and-learn mindset, strong leadership, and a focus on measurable growth in acquisition and retention. #J-18808-Ljbffr