Cybersecurity Specialist - Intermediate

At Ember Technology we are a dynamic, innovative Managed Service Provider (MSP) delivering advanced IT and security solutions to over 300 clients. We don't just maintain the status quo - our team pushes boundaries in software development, workflow automation, data visualisation, and generative AI. We are also proud creators of GreenHalo, one of New Zealand’s leading carbon accounting platforms. We care about our team culture and work hard to keep it strong. You'll find a supportive, collaborative environment with a focus on learning, plus the good stuff: table tennis fresh fruit birthday shouts monthly social challenges Our cybersecurity team is growing, and we are ready to welcome an Intermediate cybersecurity specialist who is eager to protect our clients and elevate our security capabilities. The Role In this role, you will work closely with our technical and innovation teams to implement, monitor, and manage security measures across diverse client networks. You will be at the frontline of detecting anomalies, managing vulnerabilities, and keeping systems resilient. You will also support clients with their long-term security roadmaps, creating sustainable improvements over time. Key Responsibilities: Monitor & Detect: Watch over client networks and systems using modern intrusion detection and behavioural analytics tools, triaging alerts and escalating where needed. Incident Response: Investigate security incidents, run vulnerability assessments, and produce clear impact reports with practical remediation steps. Governance & Compliance: Support clients with risk assessments, policy development, and compliance work against frameworks like ISO 27001, NIST CSF, HISF, SOC2 and the NZISM. Risk Management: Maintain risk registers, track remediation actions, and help translate technical findings into business risk that stakeholders can act on. Tool Management: Implement and maintain core security tooling, including firewalls, endpoint protection, and patch management systems. Client Advisory: Give clients clear, pragmatic guidance to lift their overall security posture, both technical and organisational. Continuous Improvement: Look for ways to streamline internal workflows, automate repetitive tasks, and strengthen our own security practices. Stay Current: Keep across emerging threats, evolving compliance requirements, and new security technologies. About You We are looking for someone who doesn't just see tech as a job, but has anatural love for the industry. You should be naturally proactive, curious, and excited by the intersection of security and modern tech improvements. Your Skills & Experience: Tech Background: A solid foundation in the IT industry (e.g., helpdesk support or sysadmin experience) with at least 3 years in a cybersecurity or technical support environment. Certifications: At least two baseline cybersecurity certifications (Security+ or equivalent/above). Core Knowledge: A strong understanding of security protocols, cryptography, authentication, firewalls, VPNs, and endpoint protection. Continuous Improvement: A motivated, positive approach to learning and development. Interpersonal Communication: Exceptional communication and interpersonal skills. You can translate complex technical risks into clear, friendly guidance for clients and team members alike. Drive: A proactive attitude toward your workflows and a sharp problem-solving mind. Preferred but not essential: Experience with cloud security (specifically Microsoft Azure or AWS). Familiarity with compliance frameworks (e.g., SOC2, ISO 27001, HISO). Exposure to incident response handling. Our Culture & Values We Deliver a World-Class Client Experience: We deeply understand our clients' needs and consistently deliver promised outcomes. We Achieve Our Potential: We challenge ourselves, continuously learn, and actively explore new technologies. We Foster Team Spirit: Everyone is valued. We laugh, share knowledge, and support one another. We Do More Than Our Fair Share: We are proud to be Toitū net carbon zero accredited and heavily invested in our community through the Aoraki Project. Please note: Applicants must have NZ residency or a valid NZ work visa. Due to our strict cybersecurity requirements, a clean police record check will be required prior to commencement. #J-18808-Ljbffr