Chief Operating Officer

We are an renowned Auckland-based travel company seeking a Chief Operating Officer. This is an exciting opportunity for the right people and will allow access into a reputable company.

Key responsibilities:

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• Set organizational-wide policies, service benchmarks, and strategic performance objectives.
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• Approve funding and resource allocation for major policy-driven programs and strategic initiatives.
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• Provide the day-to-day management, leadership, and operational direction across all branches, ensuring the achievement of setting targets.
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• Direct, endorse, and implement corporate policies that maximise profit and cost-efficiency.
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• Monitor evolving travel industry conditions and respond proactively by issuing directives to branch managers and adjusting operational strategies as needed.
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• Collaborate with branch managers and senior subordinates on key operational matters, including workflow methods, financial planning, sales performance, technology needs, and human resources.
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• Represent the company at official events, industry negotiations, conventions, seminars, and forums; act as a key liaison between different areas of responsibility.
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• Prepare, or oversee the preparation of, branch performance reports, budgets, and financial forecasts, and present these findings to executive leadership.
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• Select, mentor, and manage the performance of branch managers, fostering a culture of accountability and continuous improvement.
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• Where required, take direct responsibility for accounting, sales, marketing, human resources, and other critical operational areas.
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Hours of Work: fixed 35 hours per week

Minimum Skills or Experience requirements for candidates:

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• At least 5 years of relevant experience in the same industry or field, Or
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• A bachelor degree in any discipline
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