Security Capability, Quality and Training Manager

Security Capability, Quality and Training Manager Job Description Have you got strong attention to detail and excellent problem-solving capabilities? Can you translate operational requirements into clear standards, training, and practical guidance? Are you an organised relationship-focused professional who can support high-quality security services? Te Herenga Waka - Victoria University of Wellington is currently recruiting a Security Capability, Quality and Training Manager to join the Campus Operations team on a permanent, full-time basis. This roleis responsible fordeveloping and strengthening the University’s physical security capability through quality assurance, training development, process improvement, and operational standards management. You will lead the development of security trainingprogrammes, quality assurance frameworks, performance standards, and continuous improvement initiatives that support safe, inclusive, and welcoming campus environments for students, staff, and visitors. Key responsibilities: Design, develop, implement, andmaintainsecurity trainingprogrammesfor Security Officers, Control Room Operators, University staff, and students. Coordinate onboarding, induction, probation support, competency frameworks, and role-specific learning pathways for security personnel. Develop and deliver safety education, awareness initiatives, orientation activities, and engagementprogrammesthat promote safebehavioursand awareness of security services. Lead the development and maintenance of the Security Quality Assurance Framework, including operational standards, service delivery expectations, and quality measures. Conduct audits, observations, operational reviews, and assurance activities to assess compliance and performance, and support sustainable service improvements. Build effective relationships with Campus Operations, Student Services, VUWSA, contractors, external agencies, and colleagues across the University. You will be anorganised, credible, and relationship-focused professional who can support high-quality security services in a complex university environment. You will bringstrong communicationand facilitation skills, sound judgement, and the ability to translate operational requirements into clear standards, training, and practical guidance. Key requirements: Excellent verbal communication and presentation skills, with the ability to engage confidently with a wide range of audiences. Excellent written communication skills, including experience preparing reports, procedures, training materials, and operational guidance. Demonstrated understanding and/or experience of adult training techniques. Experience developing, reviewing, and implementing policies, procedures, standards, work instructions, or operational guidance materials. Strong attention to detail, problem-solving capability, and sound analysis and judgement. Proven ability to build andmaintaineffective relationships with operational staff, managers, students, University stakeholders, contractors, and external agencies. Close date for vacancy: 13 August 2026. Contact details for vacancy: If you have any questions regarding this role please get in touch with Head of Security, Diane Callinicos ([email protected]). We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted. Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Ētahi kōrero hai āwhina i a koe - Why you should join our team Campus Operations, part of the Office of the Chief Operating Officer, keeps the University running smoothly. From top-notch facilities to seamless services, we ensure everything is in tip-top shape. Join us and be the backbone of our vibrant campus, where every day is an opportunity to build a better environment for learning and growth. Job Info Job Identification 1009919 Job Category Professional Posting Date 07/30/2026, 04:08 AM Apply Before 08/13/2026, 11:55 AM Job Schedule Full time #J-18808-Ljbffr